Pet Dogs in Trains Booking Rules & Procedure
Booking Of Pet Dogs and Cats In Passenger Trains
Application for travelling with dog in train | How to travel with dog in train
“Know your Railway” Series Rules for carrying Pet Dogs in Trains & Procedure for Booking
Indian Railways undertakes transportation of animals such as elephants, Horses, Mules, sheep, goats, dogs and other animals and birds. When it comes to transportation of pet dogs, train is always considered the preferred mode of transport.
Railways provide safe and affordable transport for pet dogs. Passengers have the option of carrying it along with them in first AC accommodation or it can be booked as luggage in luggage-cum-Brake Van under the supervision of the Train Manager (Guard) of the train.
The passenger / pet owner desirous of carrying the Pet dog by train is expected to follow the rules laid down by Railways as given below:
In carriage with passengers:
- The passenger must book accommodation in AC-First Class or First Class in 2-berth Coupe or 4-berth Cabin exclusively so that the passenger(s) can travel along with the pet dog. It may be noted that passengers not in possession of AC-First Class / First Class Cabin / Coupe tickets are not permitted to carry their pet dogs along with them during journey.Pet dogs are not allowed to be carried in any other class of accommodation other than AC-first class and first class.
- Only One dog will be allowed per Passenger Name Record (PNR).
- The dog must be brought to the luggage / parcel office for booking at least 3 hours in advance of the departure of the train, whether the passenger holds PRS ticket or online ticket booked through IRCTC, upon confirmation of the allotment in AC-First / First Class Cabin / Coupe after charting.
- Prescribed charges in luggage rates as applicable will be collected for the pet dogs to be carried along with the passenger in AC First Class / First Class coupe
- Dogs are not allowed to be carried in AC2 tier, AC 3 tier, AC Chair Car, Sleeper Class and Second Class Compartments.
- If fellow passengers subsequently object to the dog remaining in the compartment, it will be removed to the Guard’s van, no refund is given.
- If a passenger is caught carrying dogs without proper booking, penalty will be levied. Owner of the dog will be charged at six times Scale-L luggage rates subject to a minimum of Rs.30 by Indian Railways.
- Fitness certificate from a Veterinary Doctor citing that the dog is not suffering from any infectious / contagious diseases must be obtained 24-48 hrs before journey and must be mandatorily submitted along with vaccination cards at the time of booking.
- Passengers will be solely responsible for the safe carriage of dogs. Owners should make their own arrangements for water and food for the dog during the journey.
Puppies in basket
- Puppies can be carried in baskets in all the classes of accommodation. Passengers carrying the puppies in baskets should hold a confirmed ticket and valid proof of identity. Fitness certificate from a Veterinary Doctor citing that the dog is not suffering from any infectious / contagious diseases must be obtained 24-48 hrs before journey and must be mandatorily submitted along with vaccination cards at the time of booking. Prescribed luggage charges as applicable will be levied for booking. The passenger will be solely responsible for safe carriage of puppies in the basket.
In Brake Van
- The passengers can book their pet dogs for carriage in the Dog-box available in luggage-cum-Brake Van (of conventional ICF coaches), under the supervision of the Train Manager (Guard) of the train. only one dog will be allowed in a dog-box at a time
- The passenger must hold a confirmed / reserved ticket (for journey in the train in which his pet dog is booked) and proof of identity
- The dog must be taken to the luggage office, at least 3 hrs in advance of the departure of the train.
- Prescribed charges in luggage rate will be collected for dog booking. The receipt (Guard’s foil) obtained should be submitted to the Guard of the train at the originating station.
- The passenger / pet owner must ensure that the dog is properly chained with a mouth guard before the dog is boarded in the Brake Van and kept inside the dog box.
- At the destination station the passenger foil of the receipt must be produced to the Guard
- It is the responsibility of the passenger to provide drinking water and food (biscuits etc) for the dog traveling in brake van
- Fitness certificate from a Veterinary Doctor citing that the dog is not suffering from any infectious / contagious diseases must be obtained 24-48 hrs before journey and must be mandatorily submitted along with vaccination cards at the time of booking.
Source: www.sr.indianrailways.gov.in
Online booking of Dog and Cat when transported in 1st AC/1st Class: Implementation vide Railway Board Order dated dated 28.04.2023
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
No. TC-II/2080/2021/Dog-cat-Part (1) (3364778)
NDLS, Dt. 28.04.2023
GGM/IT2/IRCTC,
Barakhambha Road,
New Delhi
GM/PRS & NGeT/CRIS
Chanakyapuri/New Delhi
GM/PMS/CRIS
Chanakyapuri/New Delhi
Sub: Implementation of online booking of Dog and Cat when transported in 1st AC/1st Class.
REF:1. This office letter of even no. dated 05.04.2022.
2. IRCTC letter no. dated 2022/IRCTC/D&C Booking/Railway Board dated 20.06.2022.
3. CRIS letter no. 2022/CRIS/NDLS-HQ/NGeT/PROJECT0012/Pt-1 dated 06.07.2022
4. This office letter of even no. dated 20.10.2022
5. Minutes of the meeting held on 21.04.2023.
Please find enclosed herewith minutes of meeting on implementation of online booking of Dog and Cat when transported in 1st AC/1st Class. Ministry of Railways approve repeat approve the flow and approach to be implemented for online booking of dog and Cat when transported in 1st AC/1st Class. As regards clarification on cancellation and refund of freight, it is informed that the same has already been decided and communicated vide this office letter of even no. dated 20.10.2022 (Refer: Para (iii) of instruction enclosed).
The above should be implemented at the earliest. IRCTC shall ensure implementation in consultation with CRIS.
his issues in consultation with FM dtte of Ministry of Railways.
(Rohit Kumar)
Joint Director Passenger Marketing
Railway Board
MoM for Online Dog /C at Booking dated 21.04.2023
Online Dog/Cat booking will be provided in PMS system and link will be provided in IRCTC website.
PNR enquiry API will be provided by PRS / NGet system to validate the charting status and at least one 2 berths Coupe/ 4 berths Cabin of 1st AC /1st class have been allotted on single PNR.
Following approach may be implemented to book a dog / cat.
- PNR number and Mobile number will be input by the user, an OTP be sent to mobile number after successful cabin / coupe validation against PNR.
- After successful OTP validation, screen for input of details of Dog / Cat booking will be shown in PMS system, wherein freight will be calculated.
- After successful payment, e-Receipt will be emailed and SMS will be sent to mobile number described at beginning.
- Receipt number we informed to HHT through their API
- No refund will be allowed in PMS (Instructions to be issued in this regard)
Clarifications required:
In case of passenger is cancelled after dog/cat booking, actions needed to be taken.